Shipping

SHIPPING CONDITIONS

1. SHIPPING AND DELIVERY

1.1 The products will be shipped by post or with a suitable shipping service provider to the destination specified by the customer in the order. The type of packaging will be determined by Dancing Queens certainly.

1.2 The delivery time is displayed with the respective product. These delivery times are to be understood as guidelines.

2. SHIPPING COSTS, CUSTOMS AND TAXES

2.1 In addition to the prices shown, special shipping costs may apply depending on the delivery address, quantity of goods, and items. The exact shipping costs will be displayed to the customer during the ordering process and are to be borne by the customer.

2.2 If customs duties, import taxes or other charges are levied on the respective order, the customer shall bear these charges unless they are already expressly included in the ordering process.

3. DELIVERY DELAYS

3.1 Delivery delays may occur, in particular, due to production bottlenecks, force majeure, operational disruptions in our own company or at a supplier. Dancing Queens, Delays may occur with shipping providers or customs.

3.2 Claims by the customer resulting from delivery delays, in particular claims for damages, are excluded to the extent permitted by law.

4. JOINT SHIPPING AND PARTIAL DELIVERIES

4.1 If the customer orders several products with different delivery times, the company reserves the right to... Dancing Queens AG We reserve the right to ship the products in a single delivery, provided the stated delivery times differ by no more than 14 days. In this case, the shipment of the entire order will be based on the product with the longest stated delivery time.

4.2 Joint shipping is done for ecological reasons, in particular to reduce packaging material and additional transport routes.

4.3 If the customer wishes to make a partial delivery, he can contact us after receiving the order confirmation. Dancing Queens AG turn around. Dancing Queens AG The company is also entitled to make partial deliveries, provided this is possible. The customer will not incur any additional shipping costs due to partial deliveries.

5. PRODUCTS THAT ARE UNAVAILABLE

5.1 Should an ordered product not be available or no longer available, we reserve the right to cancel it. Dancing Queens AG the right to withdraw from the contract.

5.2 In the event of a delivery delay of more than three weeks, the customer also has the right to cancel the order free of charge. Any payments already made by the customer will be refunded after cancellation.

6. DELAYS AFTER SHIPPING

6.1 If a product was shipped on time, but delivery is delayed for reasons attributable to Dancing Queens AG The customer's right of return remains unaffected, in particular by suppliers, shipping service providers or customs, which has no influence on the customer.

6.2 In this case, the customer will continue to bear the return shipping costs unless there is a legal entitlement or a different agreement.

7. Unsuccessful Delivery

7.1 Should delivery of the products fail due to the customer's fault despite three delivery attempts, Dancing Queens AG withdraw from the contract.

7.2 Any payments already made will be refunded.

8. RETURNS, EXCHANGES AND CANCELLATIONS

8.1 Information about Returns, exchanges and the statutory right of withdrawal For consumers in the European Union, the return policy or the separate cancellation policy can be found in the return conditions or the separate cancellation policy of Dancing Queens.